coloktot Banking: Deposit, Penarikan, dan Verifikasi Akun
This page covers the three core money operations on your coloktot account — adding funds, withdrawing your balance, and verifying your identity before your first transaction is processed. Local wallet rails we support include ShopeePay, LinkAja, and QRIS; each one is accessible from the Cashier section once you are logged in. Before you act, read the deposit steps to confirm you are selecting the correct wallet channel, then check the records section to understand how each transaction is matched to your account history.
Account verification is a one-time step that unlocks withdrawal access and ties your registered wallet to your identity on record. We ask for a government-issued ID and a selfie that matches it — both are reviewed against the name on your ShopeePay, LinkAja, or QRIS wallet before any withdrawal is processed. This protects your balance from unauthorised claims and keeps your account in good standing. Once verified, the status is shown permanently in your account dashboard and you will not be asked to repeat the process unless your registered wallet changes. Documents are handled securely and are never shared outside the verification process.
Step 1 — Open Verification
After login, navigate to Account Settings and select the Identity Verification tab. The fields and document requirements are listed there with the accepted file formats.
Step 2 — Upload Your ID
Submit a clear image of your government-issued national ID. The name on the document must match the name registered to your coloktot account exactly.
Step 3 — Submit Selfie
Upload a selfie holding your ID. This confirms that the document belongs to the account holder and protects your wallet from being linked to another person's identity.
Step 4 — Await Status Update
Verification status updates in your account dashboard. You will see Pending, Under Review, or Verified — no further action is needed once Verified appears.
LOCAL PAYMENT RAILS
Payment Methods Available at coloktot Cashier
The Cashier section of your account lists every active payment channel for your region. We route deposits and withdrawals through local Indonesian e-wallet infrastructure so your money moves within a payment network you already use. ShopeePay, LinkAja, and QRIS are the verified channels on this platform — select the one that matches your registered wallet when you open the deposit or withdrawal form.
ShopeePay
Link your ShopeePay wallet in the Cashier section. The wallet name must match your registered account name. Deposits reflect in your coloktot balance once the wallet confirmation is received.
LinkAja
LinkAja is available for both deposit and withdrawal. Open the withdrawal form, select LinkAja, and enter the registered mobile number associated with your LinkAja account.
QRIS
QRIS lets you scan a unique code generated in the Cashier section using any compatible Indonesian e-wallet app. Each code is session-specific — do not reuse a previous code for a new deposit.
ADDING FUNDS
Deposit Funds Into Your coloktot Balance
Putting money into your coloktot account starts in the Cashier section — not from the lobby or game screens. Log in first, then open Cashier from the top navigation bar. The deposit form presents available channels for your region; select the wallet you intend to use, enter the amount, and follow the confirmation steps shown in the form itself. For ShopeePay and LinkAja, you will be redirected briefly to your wallet app to authorise the transaction — do not close the browser or navigate away while the redirect is in progress. For QRIS, open your compatible wallet app and scan the generated code before the session timer expires.
Step 1 — Login and Open Cashier
Go to your account and select Cashier from the navigation. All deposit channels available in your region are listed there with their current status.
Step 2 — Choose Your Wallet Channel
Select ShopeePay, LinkAja, or QRIS. Use only the wallet registered under your own account name — a mismatch will cause the transaction to be placed on hold for review.
Step 3 — Enter Amount and Confirm
Type the deposit amount within the minimum and maximum shown in the form. Review the summary, then confirm. For redirect-based wallets, complete the authorisation in your wallet app.
Step 4 — Check Your Balance
Once the wallet confirms the transaction, your coloktot balance updates automatically. The deposit entry appears in Account History with a reference number you can use if you need to raise a query.
WITHDRAWING BALANCE
Withdraw Your coloktot Balance to Your Wallet
Withdrawals move your available balance from coloktot back to your registered local wallet. The Cashier section handles this the same way as deposits — open it after login and select the Withdraw tab. Your account must be verified before a withdrawal can be processed; if verification is still pending, the form will direct you to complete that step first. Choose the wallet channel that matches your verified account — ShopeePay, LinkAja, or QRIS — and enter the amount you want to transfer.
Step 1 — Open Cashier and Select Withdraw
Log in, open Cashier, and choose the Withdraw tab. Your verified wallet channels appear here. Unverified accounts see a prompt to complete identity verification first.
Step 2 — Select Channel and Enter Amount
Choose ShopeePay, LinkAja, or QRIS. Enter an amount at or above the minimum shown in the form. The available balance displayed is what can be requested at this moment.
Step 3 — Complete Verification Prompt
Depending on your account security settings, you may be asked to confirm your identity before the withdrawal is submitted. Follow the on-screen instructions exactly as shown.
Step 4 — Track Status in Account History
After submission, the withdrawal appears in Account History with a reference number and a live status label. If the status does not move to Completed, contact support with that reference.
TRANSACTION RECORDS
Match Your Wallet Transaction to Your Account History
Every deposit and withdrawal on coloktot generates a record in your Account History tab with a unique reference number. Your wallet — ShopeePay, LinkAja, or QRIS — produces its own transaction ID on the same action. Keeping both reference numbers lets you cross-check that the amount, date, and status align between the two systems. This is the fastest way to resolve a discrepancy without waiting for support to trace the transaction from scratch. The Account History tab is accessible at any time after login under the Transactions section of your account settings.
Reference Numbers
Every transaction generates a coloktot reference number visible in Account History and a separate transaction ID in your wallet app. Note both when a deposit or withdrawal is submitted — they are the primary identifiers for any support query.
Status Labels
Account History uses three status labels: Pending means the request is queued, Processing means it is being handled, and Completed means the funds have moved. A fourth label, On Hold, means manual review is in progress — contact support with the reference number.
Matching Amounts
Compare the amount in Account History against the debit or credit shown in your wallet transaction list. If they differ, do not submit another transaction — open a support query with both reference numbers and the screenshot from your wallet app.
Evidence to Keep
Save a screenshot of your wallet confirmation screen and note the coloktot reference number immediately after each transaction. This evidence shortens resolution time significantly if a query is needed.
ACCOUNT SAFEGUARDS
Security Measures That Protect Every Transaction
Account and transaction security on coloktot rests on four concrete practices. None of these require action from you on a day-to-day basis — they operate at the account and payment level automatically. What you can do is verify that you are always operating on the correct domain, keep your wallet registered in your own name, and reach our support team immediately if something looks wrong. Security is a shared responsibility: we handle the technical layer; you maintain control of your own credentials and wallet access.
Domain Verification
Always access your account through coloktot. Check the address bar before entering any credentials. If the domain appears different or the connection is marked unsecured, do not proceed — contact support directly.
Identity Verification
The one-time KYC check ties your account to a verified identity. This prevents another person from linking their wallet to your balance or submitting a withdrawal on your behalf without your knowledge.
Wallet Ownership
Deposits and withdrawals are processed only to wallets registered under your own name. A wallet held by another person cannot be linked to your coloktot account — this rule protects both parties.
Support Contact Path
If a transaction is on hold, a withdrawal is delayed, or your account shows an action you did not take, reach our support team through the Help section in your account dashboard. Provide your reference number for the fastest resolution.
BANKING QUESTIONS
Common Questions About coloktot Deposits and Withdrawals
The questions below cover the banking actions our account holders ask about most often — from minimum amounts and verification steps to what to do when a transaction does not move as expected. Each answer is written for the current account flow; if your situation is not covered here, the Help section inside your account is the direct route to our support team.
Which payment methods can I use to deposit into coloktot?
Your available deposit channels are shown in the Cashier section after login. The verified rails on coloktot are ShopeePay, LinkAja, and QRIS. Availability depends on local law and eligible regions — the Cashier page shows what is active for your account at any given moment.
Why is my deposit not showing in my coloktot balance?
Open Account History and check the status label on the transaction. If it shows Pending or Processing, the deposit is in queue — do not resubmit. If the status has not updated after the window shown on your confirmation screen, contact support with your wallet transaction ID and the coloktot reference number.
Do I need to verify my account before I can withdraw?
Yes. Identity verification is required before any withdrawal is processed. The step is completed once — open Account Settings, select Identity Verification, and follow the document upload instructions. Your verified status is then visible in your account dashboard permanently.
What is the minimum withdrawal amount on coloktot?
The minimum withdrawal amount for each channel is displayed in the Cashier withdrawal form when you select your wallet. We do not publish a fixed figure here because minimums can differ by channel and may be updated — check the form for the current figure before submitting.
My withdrawal has been in Pending status for a while — what should I do?
First check Account History to confirm the status label. If it still reads Pending or On Hold beyond the time shown on your withdrawal confirmation, open a support query through the Help section in your account. Include your coloktot reference number and the wallet transaction ID for the fastest resolution.
Can I use a wallet registered to someone else to deposit or withdraw?
No. The wallet name must match the name on your verified coloktot account. A wallet registered to another person will trigger a hold on the transaction and require manual review. Use only the wallet held in your own name to avoid delays.
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