Skip to content
coloktot Sports / Live
KEBIJAKAN PRIVASI

coloktot Privacy Policy: How We Handle Your Data

This page sets out exactly how coloktot collects, uses, and protects the personal information tied to your account — including transaction records processed through ShopeePay, LinkAja, and QRIS where those methods are available in your region. We keep this policy direct and specific so you know what applies to you before you take any action.

  • Account data protection
  • ShopeePay, LinkAja, QRIS context
  • Your rights clearly stated
  • Support contact included
POLICY POSTURE

How coloktot Approaches Your Personal Data

When you create an account or complete a transaction on coloktot, we collect the minimum information needed to operate that account and process your request. This includes your registration details, session activity, and payment confirmation records — for example, a completed ShopeePay transfer or a QRIS scan recorded against your wallet. We do not sell this information to third parties, and we do not share it beyond what is necessary for account verification, fraud prevention, or compliance with applicable local law in your eligible region. Data linked to your account — such as your verified e-wallet association or transaction history — is stored in a form that can be reviewed by you through the account dashboard after login. If you deposit using LinkAja or ShopeePay, the confirmation reference is recorded under your transaction history and remains visible there. Retention periods follow the requirements of applicable local law; where law is silent, we keep records only as long as your account is active or as needed to resolve an open dispute. Cookies we use are limited to session management and anonymous usage analytics — we do not use advertising tracking cookies that follow you outside this site. You may request a copy of the data we hold on you at any time through the support route listed in the contact section below.

  • ShopeePay

    Payment confirmation reference stored in your transaction history

  • LinkAja

    Transfer records linked to your account wallet for your review

  • QRIS

    Scan confirmation recorded and visible in your account dashboard

  • Account Data

    Registration and session records retained per applicable local law

POLICY SCOPE

What This Policy Covers and What It Does Not

This policy applies specifically to data coloktot collects and processes through your account on this site. It does not extend to external services you may access from a link on this page, nor does it cover how third-party payment processors handle data on their own systems. Knowing exactly where our responsibility begins and ends helps you make informed decisions about how you use this site.

  • Account Access

    All data collected when you register, log in, or update your account profile falls within this policy. This includes the email address, contact details, and any verification steps completed on this site.

  • Transactions on Site

    Payment records generated through ShopeePay, LinkAja, or QRIS while using this site are covered. The reference numbers and amounts are stored in your account history and subject to this policy's retention and access rules.

  • Site Content and Cookies

    Session cookies, page-view analytics, and any preferences saved in your account are within scope. We use this data only to keep your session active and to understand general site usage — not to build advertising profiles.

  • Third-Party Services

    External payment platforms, game studios, and any site you navigate to from a link here operate under their own privacy policies. coloktot does not control, and is not responsible for, how those services handle your data once you leave this site.

YOUR DATA RIGHTS

Actions You Can Take Under This Policy

You have practical options when it comes to the personal data coloktot holds on your behalf. Reviewing your records is the starting point — log in and open your account dashboard to see the transaction history, wallet associations, and profile details currently stored. If any detail is incorrect, the account settings page shows the fields you can update directly; for changes that require identity verification, the support team can walk you through the steps shown in your account. Raising a question or requesting a data summary does not require a formal legal process — a direct message to our support channel is enough to start. We aim to respond to data-related requests within the timeframe required by applicable local law, and we will confirm receipt so you know your request is being handled. Availability of specific rights depends on your eligible region and local law.

  • Review Your Records

    Open the account dashboard after login to see your stored profile data, verified e-wallet entries, and the full transaction history including ShopeePay and LinkAja references.

  • Correct Account Details

    Most profile fields are editable directly in account settings. For fields locked after verification, contact support with the correction you need and the account ID shown in your dashboard.

  • Raise a Data Question

    Send a message to the support channel listed on this page. State your account ID and the specific record or data point your question concerns. We confirm receipt and handle requests per applicable local law.

  • Request Account Closure

    If you want your account closed and data removed, contact support directly. We will outline what can be deleted, what must be retained under local law, and the timeline that applies to your request.

CONTACT PRIVACY TEAM

How to Reach Us About This Policy

For any question about how coloktot handles your data — including correction requests, access requests, or concerns about a specific transaction record — the routes below connect you directly to the team that handles policy matters. Always include your account ID and a brief description of your request so we can respond without delay.

  • Live Chat Support

    Open the chat window from your account dashboard for the fastest response to data and account questions. Have your account ID ready.

  • Email Contact

    Send a detailed written request to the support email address shown in your account profile page. Useful for formal data access or correction requests.

  • Account Help Centre

    The Help Centre section inside your account lists step-by-step paths for common data requests — including how to download your transaction history or update a verified e-wallet.

DATA HANDLING PRACTICES

Inside coloktot: How We Manage Your Data Day to Day

Our approach to data handling is built around the idea that you should be able to verify what we hold and why. Every account action — from a QRIS scan to a profile update — generates a record that sits in your transaction or activity log. We do not make that record invisible or hard to find. Cookies placed by this site are limited to what is needed for your session to function; we do not pass behavioural data to advertising networks. Account security is managed through access controls applied at login, and any device or browser session can be reviewed in your account security settings. Retention of your data follows applicable local law in your eligible region, and we do not keep personal records beyond what that law or an open dispute requires.

  • Cookie Use

    We set session-management and anonymous analytics cookies only. No advertising or cross-site tracking cookies are used on this site. You can review active cookies in your browser settings at any time.

  • Account Security

    Login access controls and session management are applied to every account. Active sessions are visible in your security settings, and you can end any session you do not recognise from that same page.

  • Data Retention

    Personal data is kept only as long as your account is active or as required by applicable local law. Once an account is closed and any legal retention period has passed, associated personal records are removed.

  • Who to Contact

    Data-related requests go to our support team via live chat or the email address in your account profile. We confirm receipt of every formal request and follow the response timeline required by local law.

PRIVACY FAQ

Questions About This Privacy Policy

The questions below cover what real account holders ask about data handling, access rights, and how to contact us. If your question is not covered here, reach out through the support routes listed above.

What personal data does coloktot collect when I register?

We collect the details you enter during registration — typically your contact information and any identity or e-wallet details needed to verify your account. Session data and login timestamps are also recorded automatically. You can see what is stored by opening the account dashboard after login.

Are my ShopeePay and QRIS payment records stored under this policy?

Yes. Any payment confirmation generated on this site — including ShopeePay transfers and QRIS scan references — is recorded in your transaction history and falls within this policy. Those records are visible in your account dashboard and retained per applicable local law.

Can I see and download the data coloktot holds on my account?

You can review your account data, transaction history, and profile details directly from the dashboard after login. To request a formal data summary or export, send a message to the support team with your account ID. We handle requests within the timeframe required by applicable local law.

How do I correct information stored in my account?

Most profile fields are editable in account settings without needing to contact support. For verified fields — such as a linked e-wallet — contact the support team with your account ID and the correction needed. The steps required will depend on the type of verification already completed.

Does coloktot share my data with third parties?

We do not sell personal data. We share it only where necessary for account verification, payment processing, or compliance with applicable local law. Third-party services you access from a link on this site — including external payment platforms — operate under their own separate privacy policies.

How do I close my account and request data deletion?

Contact support via live chat or the email address in your account profile to request closure and data deletion. We will confirm what can be removed immediately, what must be retained under local law, and the expected timeline. Availability depends on your eligible region and applicable local law.