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These terms set out the rules that apply when you access your coloktot account, make transactions through ShopeePay, LinkAja, or QRIS, and use any part of the platform. Read them before you proceed — they define what we owe you and what we ask of you.
Access to coloktot and all its features is conditional on your acceptance of these terms in full. We reserve the right to update this policy at any time; the version shown on this page at the time of your session is the one that applies. Availability depends on local law and is valid only in eligible regions — it is your responsibility to confirm that access is permitted in your jurisdiction before proceeding. When you complete a transaction through ShopeePay, LinkAja, or QRIS, you confirm that the payment method belongs to an account in your own name. We do not accept transactions made through third-party wallets or unverified credentials. All wallet activity is logged against your account record and is visible in your transaction history after login. We may suspend or restrict account access if we detect activity that contradicts these terms. Suspension does not eliminate your obligation to resolve any outstanding matters, and our support team remains reachable throughout the process. These terms are governed by applicable Indonesian law where local regulation permits, and any dispute is to be resolved through the contact channel listed in this policy.
Transactions processed through ShopeePay must originate from a wallet registered in your own name. Records appear in your account history immediately after each session.
LinkAja payments are accepted where local eligibility is confirmed. Each transfer is logged with a timestamp and is reviewable in the transaction section of your account dashboard.
QRIS is accepted for account wallet top-ups where supported. Scan the code shown at checkout; the credited amount is visible in your wallet balance after the transaction is confirmed.
These terms apply specifically to how you use your coloktot account — covering login access, wallet transactions, platform content, and the support services we provide. They do not govern third-party services that you reach from outside our platform. Understanding the boundary here helps you know who to contact when something needs resolving.
Rules covering how you log in, maintain credentials, and manage your session fall under this policy. Any access attempt not matching your registered details is a breach of these terms.
All deposits and withdrawals processed through ShopeePay, LinkAja, or QRIS are governed here. The record of each transaction is stored in your account and accessible after login.
Game titles, live casino tables, and sportsbook markets displayed inside your coloktot session are covered by these terms. Content availability depends on local law and eligible regions.
Payment processors, e-wallet providers, and external links you reach outside the coloktot platform operate under their own terms. We hold no liability for conditions set by those third parties.
You have specific, practical options when it comes to your account and how this policy applies to you. You can review your full transaction history — including every ShopeePay, LinkAja, and QRIS entry — directly from the account dashboard after login. If a record looks incorrect, you can raise a correction request through the support channel before any disputed amount is finalised. Personal details on your account, including your registered wallet information, can be updated by following the steps shown in your account settings. We ask that changes are submitted with supporting verification as described at that step. If you have a question about how a specific clause applies to your situation, reach out through the contact route listed in the support section below — we respond in the order requests are received.
Every wallet movement is logged and visible in your account history. Open your dashboard after login to see each entry, including date, amount, and payment method used.
If your registered name, wallet ID, or contact information needs updating, use the account settings page. Follow the verification steps shown there before submitting the change.
For questions about how a specific term applies to your account, contact our support team through the live chat or email channel. Include your account reference to speed up the response.
Where a clause is unclear or you believe it has been applied incorrectly, submit a written request via email. We review each one and respond with a specific explanation, not a form reply.
If any part of this policy raises a question — about your account, a transaction through ShopeePay or LinkAja, or a restriction applied to your session — these are the contact routes we maintain. Choose the channel that suits your query type, and include your account reference in the first message.
Open the chat icon from your account page to reach our support team directly. This route works for account-access questions and transaction queries tied to your current session.
For formal policy questions, written correction requests, or disputes, send your message to our support email. Include your registered wallet type — ShopeePay, LinkAja, or QRIS — and a clear description.
The Help Centre inside your logged-in account lists common policy questions with specific answers. Start here for account-setting steps and transaction record explanations before reaching out directly.
We collect only the account and transaction data needed to run your session and process your wallet activity. Your ShopeePay, LinkAja, and QRIS transaction records are retained as part of your account history and are accessible to you after login. We do not sell or transfer your personal data to third parties outside what is required to process a transaction you have initiated.
Account and transaction records are kept for as long as your account is active and for the period required by applicable regulation. You can request a summary of your stored data through our email support channel.
We use session cookies to keep your login active and to remember your account preferences. You can manage cookie settings through your browser at any time, though disabling them may affect how the account dashboard loads.
Your login credentials are your responsibility. We recommend using a unique password and not sharing access with anyone else. If you suspect unauthorised access, use the account settings to change your password immediately and contact support.
If you believe a data record is inaccurate or want to understand what information we hold, send your request via email with your account reference. We will respond with the specific detail you asked about.
These questions cover what we hear most often when account holders review this policy. If your question is not here, the support team can answer it through the channels listed above.
These terms apply from the moment you log in to your coloktot account. Each session is governed by the version of the policy that is live on this page at that time. We recommend checking back if you notice a change notification in your account.
If a specific clause is unclear or appears to have been applied incorrectly to your account, raise it in writing through our email support channel. Include your account reference and the clause in question so we can give you a direct response rather than a general one.
No. Our policy requires that all payment methods — ShopeePay, LinkAja, and QRIS — are registered in your own name. Transactions from shared or third-party wallets can result in account restrictions while we verify ownership.
Log in and open the transaction history section of your account dashboard. Every QRIS entry is listed with a date, amount, and status. If a record appears missing or incorrect, raise it with support before the current billing period closes.
We may update these terms at any time. Where changes are material, we aim to place a notification inside your account dashboard. The version shown on this page at the time of your session is always the applicable one, so reviewing it periodically is your responsibility.
These terms are intended to operate within applicable Indonesian law where local regulation permits. Availability depends on your jurisdiction. If you have a legal question specific to your situation, we recommend consulting a qualified local adviser in addition to contacting our support team.